Terms and Conditions 
The website shopping cart has a security licence confirming that it is safe for e-commerce use. This is for your safety as some sites do not have these and you should only order from secure encrypted sites. When you proceed to the checkout you should see a small padlock in the bottom right corner of your screen - look for this on any e-commerce site to confirm its security. You can also double click on the padlock to view the licence.
We will charge your account for payment at the time the order is received. Products are dispatched after we have cleared the payment. The purchase area of our site is secure and has a security licence. This means that the information is encrypted using industry standard SSL Technology (ie ALL SECURE DETAILS PASSED BETWEEN YOUR COMPUTER AND OUR WEBSITE CANNOT BE READ BY ANYONE ELSE AS THE INFORMATION IS ENCODED)
Celebrations are completely dedicated to your total satisfaction. If you have any suggestions or comments please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
Buying
Order by phone or e-mail
Please telephone or e-mail our shop and we will be happy to confirm stock availability, delivery and costs.
Order from our website
Our site is currently under development and some items may be for information only at this stage. We will be adding extensive amounts of stock for sale by e-commerce. If you wish to order these information only items or enquire about them please feel free to telephone or e-mail us.
Making a purchase could not be easier. Just browse our site, and click on the view/buy button to view more information and/or see a more detailed picture of the selected item. If you decide to buy the item you can put it in your shopping cart. You can check your cart by selecting the 'Shopping Cart' option found just below the image picture on the page you are viewing. This option will allow you to view and edit the items you have placed in your cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to process the order. We accept credit/debit card payment. Please note that all prices on the site are in British Pounds Sterling.
We accept Amex, Visa, Mastercard, Switch and Solo. PLEASE NOTE THIS INFORMATION IS TRANSMITTED ON A SECURE ENCRYPTED SERVER FOR YOUR SECURITY.
If you would rather not send your credit card details across the Internet you can also place your order by:
Telephone: +44 (0)1324 631932
Mail: Celebrations Falkirk
8 Callendar Square
Falkirk
FK1 1UJ
You can also place an order using a cheque, postal order or International Money Order. Make cheques and postal orders payable to . Please note that cheques may take up to 5 days to clear.
Prices
All our prices are subject to post and packing charges (see shipping and handling). Our prices are constantly being reviewed but this should not affect your order. The price the customer will pay for an item will be as shown for that item at the time the order was placed. Please note that all prices shown on the site are in British Pounds Sterling.
Postage/Shipping And Handling
Orders up to £ 20.00: £ 2.95 P&P
Orders up to £ 50.00: £ 4.70 P&P
Orders up to: £ 70.00: £ 5.50 P&P
Orders over £ 70.00: Free P&P
We reserve the right to alter our catalogue descriptions and prices at any time. If any of the product changes conflict with your order we will always give you the chance to change or cancel that order. If we are out of stock of a product and cannot restock the item for any reason we will always try and source a similar product for you. If this should prove unacceptable to you, you can cancel or change your order. Many of the photographs and descriptions listed on the site are provided by the manufacturer or distributor. Changes can occur in colour or design of items shown.
Returns Policy and Cancellation Rights
You can return items for any reason within 14 days of receipt. Pack it up and return it to us preferably by Recorded Delivery, and we will refund your card, or send a cheque where applicable. Postage will not be refunded. This does not affect your statutory rights. We can not refund on goods not returned to us.
Damaged Goods -If goods arrive damaged we will replace. If we ask you to return faulty goods the postal charge will be refunded.
Important Exceptions - As in a High Street shop, we expect the goods to be returned in a saleable condition. This means the packaging should also be intact. We cannot accept anything back where the packaging has been damaged. You must despatch your goods within 8 days of receipt. If this deadline is not met we can only offer you a credit note for the value of the goods. This does not affect your statutory rights.
Dissatisfied? - If at any time you are dissatisfied with our service, you can call on 01. You can also reach us by E-Mail on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This does not effect your statutory rights as a consumer.
Credit Card Security When you are asked to supply your credit card details we utilise industry-standard Secure Sockets Layer (SSL) technology in order to encrypt your credit card details (128 bit ). When asked to enter your credit card details you will notice that a small padlock is displayed at the corner of your browser, this means all data sent to us via the order form is protected and secure.
Reaching Us - If you need to reach us, please e-mail us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it alternatively, you can call us during opening hours (9.30am to 5.30pm, Mon to Sat) on 01 or write to us at the above address..
Privacy Policy - We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We only collect information about you to process your order and to provide you with the best possible service. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
